Streamline Your Event Planning Effortlessly with Lopaa

Simplify every step of event management from booking to execution. Our platform helps you organize, schedule, and manage events effortlessly, ensuring a smooth experience for hosts and guests alike.

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Customer Support Illustration
Feature design

A better support experience for customers, agents, and leaders

Guest Support

Guest Support

Help guests with event details, schedules, and venue directions through a chatbot.

Event Navigation

Event Navigation

Guide attendees to different event areas, sessions, and booths using chatbot assistance.

Sponsor & Partner Interaction

Sponsor & Partner Interaction

Connect sponsors and partners with attendees for easy communication and engagement.

Chatbot automating event bookings and details

Seamless Event Management Automation

Our chatbot streamlines the event booking process, helping businesses efficiently manage inquiries, bookings, and event details. It instantly connects potential clients to event information, allowing for quick bookings and providing personalized assistance without the need for human agents.

  • Automates event booking and information dissemination.
  • Reduces manual workload by handling routine enquiries and bookings.
  • Provides instant access to event details, venues, and availability.
Chatbot collecting event feedback from attendees

Automated Feedback Collection and Insights

After an event, the chatbot gathers valuable feedback from attendees to analyze event success and identify areas of improvement. This automated process saves time, improves data accuracy, and helps businesses optimize future event planning and customer satisfaction.

  • Collects real-time feedback, reducing manual data entry.
  • Automates sentiment analysis to improve event experiences.
  • Provides businesses with actionable insights to enhance future events.
Chatbot answering event-related questions

Instant Event FAQ Resolution

Our chatbot instantly answers frequently asked questions regarding event bookings, ticketing, venues, and policies. This self-service approach reduces the demand on customer support teams and ensures consistent, accurate information is delivered to users 24/7.

  • Instant responses to FAQs, reducing wait times.
  • Automated handling of enquiries about ticketing, venues, and event policies.
  • Enhances user experience by offering 24/7 access to information.
Chatbot providing personalized event inquiries

Efficient Event Inquiry Handling

Our chatbot handles event enquiries with personalized responses, offering real-time details on availability, pricing, and event specifics. It ensures a seamless experience for users while gathering important data for event organizers and reducing manual follow-ups.

  • Automates responses to enquiries, improving efficiency.
  • Personalizes responses based on user queries for enhanced engagement.
  • Gathers valuable user information, streamlining future event interactions.
Chatbot handling event-related complaints

Complaint Management and Issue Resolution

Our chatbot simplifies complaint management by allowing users to easily report issues or concerns after events. It logs complaints, provides automated solutions where possible, and escalates complex issues to the right team, ensuring that all concerns are addressed swiftly and efficiently.

  • Automates complaint submission, reducing manual effort.
  • Prioritizes and escalates issues for faster resolution.
  • Improves customer satisfaction by promptly addressing concerns.

Discover how businesses grow with Lopaa

Boost the standards of data security, customer support culture, and scalability to streamline process management, monitor performance, and drive growth.

Seamlessly Enhance Your Customer Experience Journey with Lopaa

Helpdesk

Helpdesk

Streamline back-office teamwork.

Convert enquiries into actionable tickets.

Seamlessly coordinate tasks across channels.

Provide tailored insights for a personalized experience.

Live Chat

Live Chat

Manage multiple conversations anytime

Deliver faster, consistent responses.

Enable self-service and proactive chat.

Ensure no conversation is ever lost.

Chat Bot

Chat Bot

Simplify shopping with discounts & tracking.

Change chatbot UI color.

Automate conversation triage.

Set up keyword-based autoresponders.