Provide Outstanding Customer Support Using Lopaa.io

Lopaa's AI support agent is the first to deliver human-quality service, capable of managing your entire frontline support. use Lopaa on your existing platform or its complete AI-driven customer service platform.

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Customer Support Illustration
Feature design

A better support experience for customers, agents, and leaders

Streamlined Helpdesk Management

Streamlined Helpdesk Management

Improve customer service by efficiently categorizing, assigning, and tracking support requests. Ensure smooth operations with minimal delays.

Unified Customer Support Platform

Unified Customer Support Platform

Manage customer interactions across multiple channels in one place. Improve service consistency and response efficiency.

Enhanced Customer Engagement

Enhanced Customer Engagement

Provide personalized support by keeping track of customer interactions and preferences, ensuring a better experience.

Illustration 1

Automated Ticket Management

Efficiently prioritize, assign, and categorize incoming tickets to promote seamless collaboration and teamwork. This streamlined approach enhances support operations, enabling agents to focus on high-priority issues, improve customer satisfaction, and drive ticket-to-sale conversions.

  • Eliminates manual ticket categorization
  • Optimizes ticket routing and resolution times
  • Strengthens team collaboration for faster problem-solving
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Effortless Support, Elevated Engagement

Boost conversions and streamline workflows with automation and smart ticket management.

  • Automate chatbot interactions for common inquiries, product recommendations, and discount offers.
  • Enable customers to track their orders with a personalized widget—no additional setup required.
  • Simplify ticket sorting and prioritization to enhance teamwork and ensure timely resolutions.
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A single platform integrating all customer channels

Access omnichannel support without extra costs. Deliver 24/7 responsive service on Facebook, Instagram, WhatsApp, email, live chat, and more, across various storefronts, all without the need for additional hires thanks to automated responders.

  • Consolidates messages from multiple social platforms into one inbox
  • Allows easy sorting of recent conversations for timely responses
  • Enhances support coordination and teamwork
Illustration 4

Unlocking Seamless Customer Experience with Integrated Platforms

Integrate effortlessly with platforms like Shopify, HubSpot, Slack, and Zoho to streamline customer service and enhance team collaboration. Access a unified customer profile that consolidates order history, subscription data, and engagement insights in one place—empowering your team to provide personalized support without switching between tabs.

  • Centralizes customer information for faster service resolution
  • Automates task assignment and ticket prioritization
  • Promotes efficient communication and collaboration within your support team

Discover how businesses grow with Lopaa

Boost the standards of data security, customer support culture, and scalability to streamline process management, monitor performance, and drive growth.

Seamlessly Enhance Your Customer Experience Journey with Lopaa

Helpdesk

Helpdesk

Streamline back-office teamwork.

Convert enquiries into actionable tickets.

Seamlessly coordinate tasks across channels.

Provide tailored insights for a personalized experience.

Live Chat

Live Chat

Manage multiple conversations anytime

Deliver faster, consistent responses.

Enable self-service and proactive chat.

Ensure no conversation is ever lost.

Chat Bot

Chat Bot

Simplify shopping with discounts & tracking.

Change chatbot UI color.

Automate conversation triage.

Set up keyword-based autoresponders.